Press the F8 key as soon as Windows begins loading, and then choose Enable low-resolution video x from the list of startup options from the Advanced Boot Options screen and press Enter. In the System Configuration dialog box, click Restart. Type msconfig in the Open text box, and then press OK. To prevent conflicts, reinstall Illustrator while Windows is in VGA mode, which disables some nonstandard device drivers. Device drivers and software that load automatically with Windows for example, screen savers, virus protection utilities can conflict with the Illustrator installer. Drag the contents of the CD to the Creative Suite 2 folder you created in step 1. Click Accept to accept the license agreement. Version could be Design, Web, and Standard, or Premium. Drag the Creative Suite 3 Version folder to the desktop. FilterKeys is a Windows Accessibility option that displays a dialog box when the right Shift key is held down for eight seconds.ĭouble-click the My Computer icon on the desktop. Installing Illustrator from setup files copied to the hard disk can prevent conflicts. For instructions on creating a new user account, see “Create a new user account” in Windows Help. To circumvent these issues, create a new user account that has the same permissions as the account that you use, and then install Illustrator under the new user account. A user account may be corrupt or have security settings that prevent the installer from working properly. Install Illustrator in a new user account. Log in as an administrator of the local machine, or as a user with administrator privileges, and then install Illustrator.

The installer requires that you be a member of the Power Users or Administrators group. The requirements vary, depending on the version of Illustrator. Make sure that the system meets the minimum requirements for Illustrator. Continuing to work without restarting the computer may compound the problem.

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